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epMotion® Height Adapters
Product Information
For the optimization of workflow processes, it may become necessary to adjust the heights of all the vessels used (tip racks, plates and reservoir racks) to the same level in order to minimize vertical traveling distances as well as save time. Our height adapters are the ideal solution that will bring your work table to one level.You will find additional download material at the bottom of this page
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Product Information
Features
Product Information
For the optimization of workflow processes, it may become necessary to adjust the heights of all the vessels used (tip racks, plates and reservoir racks) to the same level in order to minimize vertical traveling distances as well as save time. Our height adapters are the ideal solution that will bring your work table to one level.
Features
- Adjust consumables and reagents to the same level
- Reduced runtime by reduced up-and-down movement
Downloads: epMotion® Height Adapters
Does a service carried out by Eppendorf meet the GMP requirement?
Eppendorf offers global certification services which comply with FDA 21 CFR Part 11, EU GMP Annex 11, GLP and GAMP®5 to ensure a consistent, standardized operation. We also enable an uncomplicated validation from the implementation to the shutdown by providing support for the installation und operational qualifications (IQ/OQ) of the device and with the software. The entire qualification is documented in detail and the operator’s personnel is qualified and certified in intensive training sessions.
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How much are the different epMotion service programs?
The costs depend on the model and service that is performed. Please contact your local Eppendorf Service.
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How often do dispensing tools need to be calibrated?
As part of his test equipment monitoring process, the operator determines the frequency of the calibration as well as the quantity of the testing volume and the number of measurements for each testing volume. This may vary depending on how often the device is used, by how many operators it is used, the aggressivity of the liquids used and the maximum permissible errors defined by the operator. The dispensing tools of your device will display after 200,000 runs that an inspection is recommended. However, there should be at least 1 calibration per year.
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How often does my epMotion need to be serviced?
The need for service depends on how intensively the device is used and if you are working in a regulated field with special service demands. However, we recommend to have it serviced at least once a year.
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How often does the OQ need to be carried out for an epMotion?
The company is responsible for technical checks of devices. Eppendorf recommends regular device qualifications depending on the intensity of use, however, they should be carried out at least once a year.
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What do you need to look out for before carrying out a service?
The device needs to be decontaminated first. The device must be freely accessible and all samples removed from the device.
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What is IQ or OQ and what do I need them for?
Installation and operational qualification; the IQ documents that the device has been delivered and installed correctly. The OQ checks the correct functioning of a device. IQ/OQ ensure that your quality management requirements are met and that your device operates properly and in accordance with the manufacturer’s specifications.
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What types of service programs are available for epMotion?
The available service programs can be found under the respective instrument in the Service & Support / Maintenance and Certification Services section.
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What types of training or online training do you offer to enable me to improve my skills?
Please visit the Eppendorf webpage about the Eppendorf Training Center (https://www.eppendorf.com/training or contact your local Eppendorf Service for further information and a quotation.
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Which consumables should be replaced at regular intervals?
All three XYZ flex cables should be replaced at least once per year if the machine is used daily.
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Who is my local service contact?
Please contact your local Eppendorf Service Team. You find the contact data on our homepage (eppendorf.com/contact) or in the information materials.
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Why can the dispending tool be calibrated without the user unit ?
The epMotion dispensing tool is calibrated with the help of the epMotion Tool Holder. The electronic parameter to control the tools of the epMotion are always the same in all epMotion units. Therefore all epMotion dispensing tool can be calibrated on different units than the user unit. The only exceptions are the TS10 and TM10 dispensing tool. They can only be calibrated with units controlled by epBlue Version 40.5.
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Why do the dispensing tools of my epMotion need to be calibrated?
The dispensing tools are precision devices. Servicing and calibration at regular intervals ensure a consistently high precision of the results. We provide documentation in support for GLP to assist you.
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Why should I have my epMotion serviced at regular intervals?
To ensure the optimum performance and precision of your device. This also enables the early detection of any defects which can then be corrected easily. Only precise and accurate devices ensure successful liquid transfers!
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