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26 FAQ
Can I transfer data (e.g. user profiles, protocols) from my older Eppendorf thermal cyclers (Mastercycler gradient, nexus or pro families) to the new Mastercycler X50?
As the Mastercycler uses modern user interface and software structure, transfer of data from older Eppendorf Mastercyclers is not possible with the Mastercycler X50 Software version below 1.0.20.0.
All Mastercycler X50 variants with Lot no. H298990L and higher will come with software V1.0.20 installed. First production lot with V1.0.20 is Mastercycler X50s (order no. 6311 000.010), starting with serial no. 6311HL208116. This new software facilitates easy transfer of PCR programs from any Mastercycler nexus or Mastercycler pro: After connecting an USB stick the programs can be imported to the Mastercycler X50.
All Mastercycler X50 variants with Lot no. H298990L and higher will come with software V1.0.20 installed. First production lot with V1.0.20 is Mastercycler X50s (order no. 6311 000.010), starting with serial no. 6311HL208116. This new software facilitates easy transfer of PCR programs from any Mastercycler nexus or Mastercycler pro: After connecting an USB stick the programs can be imported to the Mastercycler X50.
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Can I transfer my old protocols to the new device (e.g. same parameter settings)?
Yes, in general the protocols are transferable.
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Can I use 0.1 mL PCR tubes for the new PCR swing-out rotor?
Yes, it is possible to use 0.1 mL and 0.2 mL PCR tubes or tube strips for this rotor.
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Can products of the previous and new modular purity grades (with new seals) be used simultaneously in one application?
Yes, if no batch attachment is required for the application, products of the old and new modular purity grades can be used, as their specifications are the same.
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Can the new coated lid be used with the existing Concentrator Plus?
Yes, the new lid is fully backward compatible.
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Can the new rotor generation be used with older Centrifuges without retrofitting?
Yes, you can use the new rotors from software version 8.4 onwards. From versionb 7.0 on a software update to version 8.4 can easily be performed by trained service technician. In case of older software versions, the complete PCB control/frequency converter must be replaced. You can see the current software version of your centrifuge briefly on the display after switching it on.
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Could you recommend what kind of divisible PCR plates should be used for the new PCR swing-bucket rotor of the Centrifuge 5425?
Unskirted divisible PCR plates, like our Eppendorf twin.tec® PCR Plate 96, divisible must be used.
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How can I create a new program in the 5910 Ri?
Please set the parameters for Time, Temperature, Speed and Ramps first. If the desired parameters are set
1. Tap on an empty program field
2. Enter the program name.
3. Confim the entry.
The set parameters are stored in the program and it appears on the list.
Please also refer to the manual for further information.
1. Tap on an empty program field
2. Enter the program name.
3. Confim the entry.
The set parameters are stored in the program and it appears on the list.
Please also refer to the manual for further information.
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How can I update my Pipette Manager if new features are available?
You can acquire new features for free by downloading the latest software version from the Eppendorf Download Center and transferring it to the Pipette Manager using an USB drive. The update can be started by selecting Menu, Settings, System Settings, Update Software. The software update does not remove any data or settings from your device.
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