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Bioprocess Services

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About Bioprocess Services

5 Product Families

Installation Services

Installation services for bioprocess systems and software for a proper performance from the beginning.

Trainings

Bioprocess trainings for an in -depth understanding of your bioprocess systems and the skills to operate it efficiently.

Agreements

Service agreements to keep your system fully functional at controlled costs.

Certification epServices, Application Support

Calibration & Qualification

Services to ensure the functioning of your bioprocess instrument according to the specified parameters and to help you comply with legal requirements and standards.

Maintenance & Repair

Preventive maintenance and repair services to avoid equipment downtime.

Peak performance of your bioprocess system throughout its life cycle.

You develop. We support. You develop the bioprocesses of the future. We support you with solutions to achieve your intended results. Our services begin with installation of your bioprocess equipment by certified experts and continue with regular maintenance to proactively care for your equipment and detect issues before they become a problem. We also provide trainings for new and existing users. All of our services are designed to support you with your quality objectives as well as regulatory and compliance needs. Our globally distributed Applications and Technical Service teams are available to provide added support. They are more than problem-solvers; they are dedicated to helping you reach your bioprocess goals.

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I need technical support for my Eppendorf bioprocess system. Whom can I contact?‌

Where can I download software and firmware updates for my bioprocess systems?‌

Ensure reliable operation from the start

Eppendorf bioprocess experts set up your equipment and train your users to ensure optimal results from the beginning. Careful maintenance planning by our team helps achieve reliable results over time.

Maintain quality and compliance

Our global qualification and certification services with professional documentation ensure the functioning of your instrument according to the specified parameters, helping to meet your quality needs and ultimately your regulatory requirements.

Increase uptime to avoid delays

Keep your equipment running to stay productive and reduce the risk of potentially costly unplanned events.

Manage your costs

Maintain budgets with pre-paid service contracts and benefit from proactive care of your equipment. This includes routine preventive maintenance, replacement of wear & tear parts, and refresher trainings to help your staff use your equipment effectively.

Bioprocess Knowledge Hub

Empowering you. Our Knowledge Hub provides you with insights and suggestions to efficiently set up process monitoring and control strategies, to find the right scale-up strategy, and many more. Each bioprocess is unique and requires a distinct approach. Whether you are cultivating cells, bacteria, or yeasts, let’s bioprocess together to unlock your success.

Discover our Bioprocess Knowledge Hub

Bioprocess Services